Privacy Policy

Kinethiq respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you use our platform.

Kinethiq is a family-friendly indoor cycling platform offering instructor-led classes live online, on demand, and in person.

Information We Collect

• Basic account details such as name and email address
• Account activity related to class bookings and attendance
• Messages submitted through access requests or contact forms
• Technical information such as IP address and browser details for security purposes

How We Use Your Information

We use personal information only where necessary to:

• Provide access to the Kinethiq platform and its features
• Manage class bookings, memberships, and account activity
• Communicate important information about your account or classes
• Maintain platform security and prevent misuse

Cookies

Kinethiq uses essential cookies required for login sessions, preferences, and security. We do not use cookies for advertising or behavioural tracking.

Data Sharing

We do not sell, rent, or trade personal information. Data is shared only where necessary to operate the platform or where required by law.

Data Retention

Personal information is retained only for as long as necessary to provide our services, meet legal obligations, or maintain platform security.

Your Rights

You have the right to request access to your personal data, request corrections, or ask for deletion where appropriate.

Requests can be made by contacting us using the details provided on our Contact page.

Contact

If you have questions about this privacy policy or how your data is handled, please get in touch via the contact details listed on our Contact page.